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Ferris Wheel of Budapest

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Frequently asked questions

General Information

  • The Ferris wheel is open every day of the year.
  • You have the opportunity to buy the tickets online, on our web page, but you can also buy the tickets at the cassa on site.
  • You can pay with cash (HUF or EUR) and credit card on the spot.
  • Children under 14 may only use the Ferris wheel if accompanied by an adult.
  • Animals, apart from the statutorily allowed guide dogs and police dogs, are not allowed to be taken on the Ferris wheel.
  • The Ferris wheel has a larger cabin available for wheelchair users.
  • Journey time is approximately 8 minutes depending on the number of passengers.
  • In cabins, the number of seats is limited by weight in order to maintain the balance of the wheel (maximum 4-6 persons), which falls under the responsibility of the Operator. 


Online ticket purchase information

How to buy a ticket?

  1. By clicking on the different types of tickets, you can see detailed information on the tickets and services.
  2. After choosing the desired ticket, you can start your purchase by clicking on the “Add to cart” button.
  3. Once you have added the product to your cart, you can check the type and the quantity of the ordered tickets. You can also change your order or continue shopping.
  4. You can change the quantity by clicking on the “Update Basket” button.
  5. Please provide the necessary details for ordering the products in your cart.
  6. Fields marked with a star are compulsory.
  7. For finishing your order, please tick the boxes of the terms and conditions of your purchase.
  8. By clicking on the “Place order” button, you can purchase your tickets and proceed to the next page where you can pay with your credit or debit card. After this stage you cannot change, delete or cancel your order, the purchased tickets will be yours in accordance with section 16. of our T&C.
  9. You will receive the Voucher via the email address that you have provided. It can be exchanged for a valid ticket on the spot, within one month from the purchase.
  10.  Usage of the Ferris wheel is only possible in compliance with and in respect of the T&C. By purchasing the voucher, the customer recognizes the provisions of the T&C as legally binding. Visitors not complying with the rules may be denied service and in justified cases, removed from the premises of the Ferris wheel. In such case, the visitor is not entitled to refund of the tickets. 

What are the available payment methods?

You can pay by PayPal at this stage.

How can I request a VAT invoice?

After finalizing your Basket, you can request a VAT invoice by filling in the details, which will then be sent to your email address within 14 days of the purchase.  

What details do I need to provide?

Unless you are requesting a VAT invoice, only the data required for the invoice must be filled in.

Where can I redeem my voucher?

After the purchase, you can redeem your voucher on the site, and you will receive your ticket after the validity of your voucher has been confirmed.  The voucher itself does not make you eligible for using the Ferris wheel.

Can we take the stroller or kid’s bike on the Ferris wheel?

Strollers, baby carriages, kid’s bikes and other toy or real vehicles are not allowed on the Ferris wheel’s platform or in the gondolas. Baby carriage (without children and other values) and other toy vehicles can be left in our camera-monitored baby carriage-parking area during the ride.

Brief description of the service 

The redeemed voucher entitles the Visitor to use the Ferris wheel for a minimum of 3 full turns, in the cabins designated by the Operator. (In case of groups of 2-3 people, the cabins will be filled according to the maximum number of passengers.) Journey time is approximately 8 minutes depending on the number of passengers.

In cabins, the number of seats is limited by weight in order to maintain the balance of the wheel (maximum 4-6 persons), which falls under the responsibility of the Operator. The approval of any other extra requests is subject to the management’s decision. The Ferris wheel also has a larger cabin available for wheelchair users.

Children under 14 may only use the Ferris wheel if accompanied by an adult.

Animals, apart from the statutorily allowed guide dogs and police dogs, are not allowed to be taken on the Ferris wheel.

You can use your ticket during our opening hours. 

Opening hours:

Monday – Thursday: 11:00-23:00

Friday – Saturday: 11:00-24:00

Sunday: 11:00-23:00

We are open every day of the year. (365 day/year)

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Contact

Tel.: +36706360629
Address: Budapest, Erzsébet tér, 1051
info (at) oriaskerek.com

Partners

Szépkártya
Budapest Card

One of the tallest mobile Ferris wheels in Europe.

Budapest’s Ferris wheel since 2013

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BUDAPEST ÓRIÁSKEREKE - FERRIS WHEEL OF BUDAPEST © 2023

Kedves Látogatónk!

Köszönjük az érdeklődését! Az online jegyvásárlás átmenetileg fejlesztés miatt nem elérhető. Amennyiben ajándékutalványt szeretne vásárolni, azt megteheti személyesen az Óriáskeréknél vagy megrendelheti emailben és postázzuk Önnek, másnap reggel azt követően, hogy átutalta az árát és a postaköltséget vagy megküldjük szkennelve emailben azonnal. Normál, Elsőbbségi, Pezsgős elsőbbségi és Privát kabin (4 fő) jegyeink elérhetőek ajándékutalvány formájában.

Az emailekre általában 5-7 napon belül tudunk válaszolni, azonban igyekeztünk minden jellemzően FELMERÜLŐ KÉRDÉSRE VÁLASZT ADNI itt és itt a weboldalunkon, ezért javasoljuk, hogy nézzenek körül, mielőtt emailt írnak, hátha így gyorsabban megkapják a feleletet a kérdésükre. Ha nem találták meg amit keresnek, örömmel fogunk válaszolni levelükre, ahogy azt kapacitásunk engedi.

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Várjuk szeretettel!

Thank you for your interest. The online tickets are temporarily unavailable due to our website development. If you would like to purchase a Gift Voucher, you can do that in person at the Ferris Wheel or you can order it by email and after you have transferred the ticket price and the postage we will post you on the next morning or we can scan and email to you immediately. Our Standard, Priority, Champagne Priority and Private Cabin (4 people) tickets are available as gift vouchers.

We usually respond to your email within 5-7 days, however, we have tried to collect and ANSWER ALL TYPICAL QUESTIONS here and here on our website. Therefore, we recommend you to check these before writing an email, because you might get a reply to your question faster this way. If you did not find what you were looking for, we will be happy to answer for your mail as our capacity allows.

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We look forward to seeing you!